Get in Touch With Us
This is the page to use when you want to reach the people behind Best Crypto Casinos. We cover crypto casinos available to US players, and most of the mail we get is about one of three things: a factual correction, a question about how a site's bonus or payout terms actually work, or a commercial enquiry. All of it comes to the same inbox.
Email us
Write to [email protected]. A person reads every message. We aim to reply within two business days, and longer if your message needs us to re-check an operator's terms before we answer.
Three things speed up a useful reply: name the casino you mean, tell us your state, and paste or describe the exact wording you are asking about (a bonus term, a withdrawal limit, a KYC prompt). We cannot look up your account — we are an independent comparison site, not an operator.
What we can and can't help with
| We can help with | Go to the casino instead |
|---|---|
| Corrections to anything we've published | Stuck deposits or pending withdrawals |
| Explaining how a listed bonus's wagering terms are structured | Account verification, locked accounts, closures |
| Questions about our ranking method | Bonus credited incorrectly or forfeited |
| Which coins a site we cover supports | Self-exclusion and deposit limit requests |
| Press, partnership and advertising enquiries | Anything involving your personal wallet or funds |
How we make money, stated plainly
Some links on this site are affiliate links. If you open an account through one, Best Crypto Casinos may earn a commission from the operator at no extra cost to you. Commission does not buy a position in our rankings, and it does not stop us publishing a drawback. If you think a listing reads like it was bought, email us and say so — that is a fair challenge and we will answer it.
Questions readers actually send about the sites we rank
Rather than repeat the full reviews here, this is the short version of what people ask about our top-ranked crypto casinos. Bonus figures below are the operators' advertised offers, verified on Sep 23, 2026; terms change, so check the current promotion page before depositing.
BetPanda — the cashback-first pick
BetPanda sits top of our list (editorial rating 10.0) largely because its headline offer is a 10% weekly cashback rather than a front-loaded deposit match. Cashback is easier to reason about than a multi-stage welcome package: you are getting a share of net losses back, not chasing playthrough on bonus credit. That suits players who deposit in BTC or a stablecoin and grind regularly.
The limitation: cashback rewards volume, so it is worth far less to someone who deposits once a month. Cashback schemes also carry their own conditions — qualifying period, minimum loss thresholds, any wagering applied to the returned amount — and those are set by the operator, so read the promotion page. A 10.0 is our editors' score, not a customer-review average, and not a promise of how fast your particular payout will land.
CoinPoker Casino — for poker players who also want a casino
CoinPoker (9.9) is the one readers email about most when they want poker traffic alongside slots and tables. The advertised welcome offer is a 150% match up to $2,000. Any match bonus of that size comes with playthrough requirements, a time limit and game weighting — slots typically contribute more than blackjack or roulette — so the headline number is not cash you can withdraw.
The limitation: a poker-led room's casino library is usually narrower than a pure casino's, and match bonuses tie up your bankroll while you clear them. If you want to deposit and cash out quickly, a cashback site suits you better.
Cryptorino — a BTC-denominated match plus cashback
Cryptorino (9.8) pairs a 100% match up to 1 BTC with 10% weekly cashback, which is an unusual combination: a big upfront ceiling for high rollers and an ongoing return for everyone else. Worth noting that a bonus capped in BTC rather than dollars moves with the market — the dollar value of "1 BTC" on the day you deposit is not the value when you finish wagering.
The limitation: that headline ceiling is only reachable by very large deposits, so most players will see a fraction of it. As with every match, the wagering requirement, eligible games and expiry window decide whether the offer is worth taking at all.
The rest of the shortlist, at a glance
| Casino | Advertised headline offer | Editorial rating |
|---|---|---|
| Punkz | 20,000 USDT welcome bonus + 15% cashback | 9.8 |
| Hyperlucky | 20% daily cashback up to $10,000 + 100 free spins | 9.8 |
| Winna | Up to 60% rakeback and 25% instant cashback | 9.7 |
| Thrill | Up to 70% rakeback + 10% cashback | 9.6 |
| BC Game | Four match bonuses up to $4,000 + 400 free spins | 9.5 |
| Wild.io | Up to 350% across first three deposits + 200 free spins | 9.5 |
| Vave | Up to 550 USDT bonus + up to €75 free bet + 5% cashback | 9.4 |
Every figure above is advertised, and every one carries wagering or playthrough conditions, time limits and eligibility rules set by the operator. "Up to" percentages are maximums tied to VIP tier or volume, not what a new account receives. Free spins normally carry their own wagering and a capped win amount. None of these are free money — you deposit and risk your own crypto to qualify.
Money questions we get asked
There is no cost to use Best Crypto Casinos. The cost of playing sits with the casinos, and it works like this at the sites we cover:
- Deposits and withdrawals are on-chain. You send BTC, ETH, LTC, USDT, USDC, DOGE or another supported altcoin from a self-custody wallet or an exchange account to an address the casino generates. There is no card, no bank transfer, no chargeback route.
- Network fees are yours to pay. Ethereum gas can be meaningful on a small deposit; Litecoin and Dogecoin are usually cheap; Bitcoin varies with congestion. Casinos sometimes cover withdrawal fees and sometimes deduct them — check before you cash out.
- Confirmation times vary by chain, not by marketing. Operators advertise instant or near-instant withdrawals, which typically means their internal approval is fast; the coin still needs network confirmations after that. Treat advertised speeds as claims, not measured results.
- Withdrawal limits and thresholds apply. Minimum withdrawals, daily and monthly caps, and higher ceilings for VIP tiers are all set per site. Large cash-outs are the most common trigger for an identity check even at sites that market themselves as low-verification.
- Stablecoins remove one risk. Holding a balance in USDT or USDC keeps it in dollar terms. Play in BTC or ETH and your balance can fall while you are doing nothing, on top of the ordinary risk of losing your stake.
What these sites offer, if you are writing to ask
The casinos we rank are broadly similar in shape: a slots library from third-party studios such as Pragmatic Play, NetEnt and others; live dealer rooms running blackjack, roulette and baccarat, commonly supplied by Evolution; RNG table games; and a set of crypto originals — crash, dice, plinko and in-house variants, many of them provably fair, meaning you can verify a round's outcome against a published seed. Provably fair applies to in-house games; third-party slots rely on RNG certification from independent test labs instead. If you email us asking whether a specific game is on a specific site, we will check the lobby and tell you what we find rather than guess.
Most of these operators also run a sportsbook alongside the casino, and some add esports betting, virtuals or a poker room — CoinPoker being the obvious poker-led example. Those products usually share one wallet but have separate bonus terms, separate rakeback or cashback rules, and different game weighting. A casino bonus generally cannot be cleared on sports bets, and vice versa. Ask us if a promotion's scope is unclear; that is a question we can actually answer from the terms.
Legal and eligibility questions
We get these weekly, so here is our standing answer. There is no federal legalization of online casino gaming in the US. The crypto casinos we cover are offshore operators, licensed in jurisdictions such as Curaçao or Anjouan — not by any US regulator. That places them in a legal grey area for US players, and we will not describe them as regulated or approved for the US market, because they are not.
A handful of states license online casino play — New Jersey, Pennsylvania, Michigan, West Virginia, Connecticut, Delaware and Rhode Island among them — and those regulated operators do not run on crypto. State law varies and some states are explicitly restrictive; offshore sites also self-restrict certain states, with the excluded list differing by operator. Check your own state's rules and the site's own terms before you sign up. We cannot tell you whether a specific site is permitted where you live, and we will not help anyone work around a geoblock, a restricted-state rule, or a KYC, anti-money-laundering or sanctions check.
On age: 18+ or 21+ depending on the site and your state — the operator's terms state its minimum, and you must meet it. On verification: "no KYC" at these sites generally means light checks at signup, not an absence of checks forever; documents are commonly requested at larger withdrawals or where a site suspects bonus abuse. Pseudonymous play is not anonymity from your tax obligations. US players are generally liable for tax on gambling winnings and on crypto gains — that is general information, and you should consult a qualified tax professional about your own position. Legal questions belong with a qualified attorney, not with us.
Reporting a problem or a correction
- Tell us the page and the specific claim you think is wrong.
- Include the operator's current wording or a screenshot if you have one.
- Note the date you saw it — terms change often and ours are fact-checked as of Sep 23, 2026.
- Send it to the editorial address above; we will re-check the source and either correct the page or explain why we disagree.
Editorial oversight for this site sits with Trevor Lawson. We research and verify what operators publish; we do not claim to have deposited, played or withdrawn at these sites, and any speed or payout figure we quote is the operator's claim unless we say otherwise.
If gambling has stopped being fun
Please don't email us instead of getting help — we are not a support service. The National Problem Gambling Helpline is free and confidential at 1-800-GAMBLER. Be aware that offshore crypto casinos may not offer the same player protections, deposit limits or self-exclusion tools as state-regulated operators, and that a state self-exclusion list will not cover them. Only stake money you can afford to lose, set your own limits before you start, and never bet to recover a loss. Crypto adds a second layer of risk: your balance can drop in dollar terms even when you win nothing and lose nothing.
Partnerships and press
Operators, affiliate managers and journalists can use the same address — mark the subject line accordingly. Two things worth knowing before you write: we don't sell ranking positions, and we don't publish supplied copy as editorial. We will look at data, licence documentation and updated terms, and we correct quickly when an operator shows us we have something wrong.
If your question is about the UK market rather than US crypto play, our rundown of non-GamStop casinos for UK players is the better starting point. Otherwise, send your message when you're ready — there's no rush at this end, and we'd rather have a detailed email than a fast one.